TerryWhite Chemmart unveils REWARDS Plus


19 April 2024


TerryWhite Chemmart has today introduced the next evolution of its loyalty program with the launch of REWARDS Plus. REWARDS Plus is a significant step forward in the brands capability to attract, retain and most importantly reward consumers for their patronage at the 550+ strong pharmacy network. The new program empowers consumers to earn loyalty points on a range of health-based activities, along with increased opportunities on everyday product purchases.


Executive General Manager Nick Munroe emphasised that the investment in continuous improvement of TerryWhite Chemmart’s customer offering was critical for future success, and the launch of the REWARDS Plus program, combined with ongoing investment across the full digital suite provides a strong framework to not only support customers to shop on their terms, but to earn valuable points in the REWARDS Plus program.


“Our focus on providing exceptional customer experiences continues with the launch of the new REWARDS Plus program, giving customers even more opportunities to earn and redeem points at their local TerryWhite Chemmart, either online or in store,” Munroe said.


“With this launch we have focused on innovating our customer offer, staying at the forefront of consumer-centric healthcare delivery, and empowering individuals to lead healthier, happier and more rewarding lives. For our pharmacy network, it meets the growing expectations of enhanced shopping and rewards experiences that drive customers through their doors,” he continued.

The REWARDS Plus program has also expanded to the brands myTWC app, with a new REWARDS Plus portal enabling customers to track their points and easily activate personalised bonus offers.

Other notable program features include new health journeys with customers incentivised to book health services and complete health screening assessments. Customers can anticipate anniversary and milestone awards, coupled with a streamlined eCommerce experience, ensuring rewards are seamlessly integrated into their TerryWhite Chemmart journey.

The TerryWhite Chemmart REWARDS Plus program rolls out today accompanied by a robust consumer launch plan, marking a significant milestone in the brand’s commitment to customer-centric innovation

For more information about TerryWhite Chemmart’s enhanced REWARDS Plus loyalty program, please visit https://terrywhitechemmart.com.au/join/rewards.

The rollout of the TerryWhite Chemmart REWARDS Plus program is accompanied by a robust consumer launch plan, marking a significant milestone in the brand’s commitment to customer-centric innovation.