Amcal and Guardian have concluded their 2022 National Retail Conference by celebrating their people, and announcing this year’s annual pharmacy award recipients.
Eight pharmacies, pharmacists and retail employees were awarded top prizes for their dedication to providing service excellence, promoting positive team culture and commitment to the community.
Brand Lead for Amcal and Guardian, David Preston, said that this year’s conference marked a special moment where teams were able to reflect on and celebrate their achievements while looking towards a bright future.
“This year’s Amcal and Guardian Conference was a welcome chance to bring our teams across Australia together to engage in professional development sessions, peer-to-peer workshops and to better understand our brand strategy as we join forces in 2023,” he said.
“Most importantly, the conference provided the opportunity for us to celebrate the hard work of our pharmacy and retail teams over the past year.
“While we know that every single team member contributed to the critical role of delivering expert healthcare services and assistance to their communities throughout the pandemic, it was a pleasure to recognise and celebrate the exceptional work of this year’s award recipients,” Mr Preston said.
“Over the past year and beyond, our pharmacies have continued to demonstrate their commitment to service excellence and community engagement, so we couldn’t be prouder to honour each of the award recipients who truly exemplified that we are stronger together,” he said.
This year’s Amcal award winners include:
- Amcal Pharmacy of the Year: Nagel’s Amcal+ Pharmacy Leongatha VIC, who were awarded for embodying excellence in every aspect, their dedication to the community and unparalleled customer service.
- Amcal Pharmacy of the Year (Professional Services): Amcal+ Life Clinic Donnybrook WA, who were awarded for their commitment to professional services programs and campaigns, positive team culture and delivering positive health outcomes for patients.
- Amcal Pharmacy Assistant of the Year: Liz Howarth, Amcal+ Pharmacy Salamander Bay ACT, who was awarded for her professional growth over the past six years, willingness to learn and exceptional customer service.
- Amcal Retail Manager of the Year: Leah Ryder, Amcal+ Pharmacy Kempsey ACT, who was awarded for leadership and mentoring of peers, focus on training and education and embracing the Amcal brand ethos.
This year’s Guardian award winners include:
- Guardian Pharmacy of the Year: Mooloolah Valley Guardian Pharmacy QLD, who was awarded for their strong community engagement, customer-centric focus, proactive business planning and for their commitment to continuous improvement.
- Guardian Pharmacy of the Year (Community Engagement): Clermont Guardian Pharmacy QLD, who were awarded for their true commitment to the community by facilitating events, fundraisers and education in media, and New Norfolk Guardian TAS, who were awarded for going above and beyond to keep their community protected and providing exceptional support to their staff through and beyond the pandemic.
- Guardian Pharmacy Assistant of the Year: Megan Beadle, Beaconsfield Guardian Pharmacy VIC, for going above and beyond to improve health outcomes for her customers and effective approach to stock management.
- Guardian Retail Manager of the Year: Caroline McCreery, Maryborough Guardian QLD, who was awarded for her bravery and commitment to the team while battling unimaginable personal challenges.
Congratulations to all the winners and nominees!