Adapting services through Covid

telehealth services

Many healthcare providers had to adapt service provision throughout the Covid-19 pandemic due to the lockdowns and imposed restrictions. As restrictions eased, services continued to adapt traditional practices, delivering online services and telehealth appointments.

An example of this comes from the recent Alcohol and other drug treatment services in Australia annual report 2020-21, which shows that Covid-19 restrictions led to many treatment services adapting their practices by expanding access to online services and telehealth appointments.

Adapting services has meant that people have been able to continue treatment – such as alcohol and drug treatment – despite the public health measures.

“While there have been changes in the settings and delivery models in response to public health measures, the number of people supported by publicly funded alcohol and other drug treatment services remained steady at 139,300 in 2020-21,” Australian Institute of Health and Welfare (AIHW) spokesperson, Dr Gabrielle Phillips (PhD) said.

Of the 243,000 closed treatment episodes delivered throughout 2020–21, the most common were for counselling (38%), followed by assessments (20%).

Early in the pandemic, counselling saw a 12% increase in the number of treatment episodes, while rehabilitation treatment saw a drop of 29%.

As some rehabilitation treatment types involve groups of people or require specific settings, they were unable to adapt to restrictions as easily.

Most people (93%) received treatment for their own drug or alcohol use, and the remainder received support for someone else’s drug or alcohol use.

Of those receiving treatment for their own drug or alcohol use, almost two-thirds (64%) were aged under 40, whereas those aged 40 and over made up almost half (48%) of people receiving treatment for someone else’s drug or alcohol use.

“Alcohol has consistently been the most common drug clients received treatment for since the collection began. However, this has declined in relation to all other drugs, for example, from 46% in 2011–12 to 37% in 2020–21,” Dr Phillips said.

Amphetamines accounted for a quarter of all treatment episodes in 2020–21. Following consistent growth from 2011–12 to 2019–20, the number of treatment episodes for amphetamines declined in 2020–21.

One in 5 treatment episodes were for cannabis (19%) and treatment for heroin (4.6%) continues to decline.

Across all states and territories, alcohol was the most common principal drug for which people received treatment. The second most common drug treated was amphetamines except in Queensland and the Northern Territory (both cannabis).